It may take up to 3 weeks for Qualifying Purchase transactions to appear on your account. Why can’t I see my recent transactions on the Transactions page?
On the Rewards section, you can view and print your Rewards Coupons and Offers. On the Transactions section, you can view all of your Qualifying Purchase transactions posted to your account.
Simply sign in to your Membership Account. Where can I view and track my Points and Rewards? Then, sign in to your account and look for the Request Visit Credit section of the Hard Rock Rewards website.
If you have your receipt from a recent transaction made at a participating Hard Rock Cafe or Rock Shop, look for a 15 digit Purchase Code on the receipt. What if I made a Qualifying Purchase at a participating Hard Rock Cafe or Rock Shop before I signed up for Hard Rock Rewards? You can also print a version from the website, if you prefer. We’re digital! Simply present your virtual card through your mobile device by signing in to the Hard Rock Rewards website or by downloading the Hard Rock Rewards App. And each time you visit a unique Participating Location and make a Qualifying Purchase, you will earn a new Visit. What happened to my visit history and will I continue to earn Visits? That means any Rewards you have in your account will remain valid through their expiration date. Your Rewards are valid through the expiration date on each individual Reward. Frequently Asked Questions What happened to points I earned before May 2, 2016?ĪCTIVATED members with unexpired points had their point balance rounded up to 5,000 points which then provided a $15.00 Hard Rock Rewards coupon.